Contact Us
We're here to help. Whether you have questions about our lighting fixtures, need assistance with an order, would like to discuss customization options, or need support with shipping, returns, or warranty matters, our customer service team is available to assist you.
Contact Information
Company: Mndsetd LLC
Federal EIN: 42-1803710
Email: info@mndsetd.com
Address: 2100 E Grand Ave, Ste 400, El Segundo, CA 90245
Phone: +1 (424) 424-1898
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PST
Customer Support
Our customer service team can assist with product information, customization inquiries, order questions, shipping and delivery, returns and refunds, warranty requests, and other service-related matters.
If you are contacting us about an existing order, please include your order number and any relevant details so our team can review your request more efficiently.
For damaged, defective, or incorrect items, please include clear photographs of the product and packaging where applicable.
Customization Inquiries
Selected fixtures may be available with customization options such as size, finish, hanging height, number of lights, or other specifications. Please contact our customer service team before placing a customized order to confirm available options, pricing, production requirements, and the estimated production timeline.
Response Time
We typically respond to customer inquiries within 24 business hours. Messages received outside our regular customer service hours will be reviewed during the next available business period.