Privacy policy

Personal Information We Collect

When you visit or interact with the Site, we may automatically collect certain information about your device and how you use the Site. This information may include your browser type, IP address, time zone, device information, pages or products viewed, referring websites or search terms, and interactions with Site features.

When you place or attempt to place an order, contact us, or otherwise provide information directly to us, we may collect information such as:

• Contact Information: Name, email address, phone number, and other contact details you provide.
• Order Information: Products ordered, order number, purchase history, and transaction details.
• Billing & Shipping Information: Billing address, shipping address, and delivery information.
• Payment Information: Payment details necessary to complete your transaction are processed securely through third-party payment providers. Mndsetd LLC does not store full credit card numbers on its website.
• Customer Communications: Information you provide when contacting us regarding products, orders, returns, warranties, customization requests, or customer support.
• Marketing Preferences: Your preferences regarding promotional communications, where applicable.

Cookies & Tracking Technologies

We may use cookies and similar technologies to operate the Site, remember preferences, understand how visitors interact with our website, support security functions, and improve the shopping experience.

These technologies may include:

• Cookies: Small data files stored on your browser or device that help the Site remember information and perform certain functions.
• Log Files: Records that may include IP addresses, browser information, internet service provider information, referring or exit pages, and date or time information.
• Pixels, Tags & Similar Technologies: Where enabled, these technologies may help us understand Site usage, evaluate website performance, measure advertising or marketing activity, and improve our services.

You can manage cookies through your browser settings and through any privacy or cookie controls made available on the Site, where applicable. For general information about cookies and browser controls, you may visit All About Cookies.

How We Use Personal Information

We may use personal information for purposes reasonably related to operating our business and providing products and services to customers, including:

• Order Fulfillment: Processing purchases, confirming orders, arranging shipment, and providing tracking or delivery information.
• Payment Processing: Facilitating secure payment authorization and transaction processing through applicable third-party payment providers.
• Customer Service: Responding to product questions, customization inquiries, order requests, returns, warranty requests, and other customer support matters.
• Security & Fraud Prevention: Reviewing transactions and Site activity for potential fraud, misuse, unauthorized activity, or security risks.
• Website Improvement: Understanding how customers use the Site and improving website performance, navigation, products, and services.
• Marketing: Sending promotional communications where you have provided consent or where otherwise permitted by applicable law.
• Legal & Administrative Purposes: Maintaining appropriate business records and complying with applicable legal, tax, accounting, regulatory, contractual, and enforcement requirements.

How We Share Personal Information

We may share personal information with service providers that assist us in operating the Site, processing transactions, fulfilling orders, providing customer service, analyzing Site performance, and performing other legitimate business functions on our behalf.

These service providers may include:

• E-Commerce Platform: We use Shopify to host and operate our online store. You may review Shopify's privacy information at Shopify Privacy Policy.
• Payment Providers: Payment processors and financial service providers that securely process customer transactions.
• Shipping & Fulfillment Providers: Carriers and service providers that assist with shipment, delivery, tracking, and order fulfillment.
• Technology & Analytics Providers: Service providers that assist with website operation, analytics, security, performance, and, where enabled, advertising or marketing measurement.
• Customer Service Providers: Systems or service providers used to manage customer communications and support requests.

Where enabled on the Site, we may use analytics services such as Google Analytics to better understand Site usage and performance. Information about Google's privacy practices is available through Google's applicable privacy policies and privacy controls.

We may also disclose personal information when reasonably necessary to comply with applicable laws, regulations, subpoenas, court orders, lawful government requests, or to protect the rights, property, security, or legitimate interests of Mndsetd LLC, our customers, or others.

Sale or Sharing of Personal Information

Mndsetd LLC does not sell personal information for monetary consideration.

Depending on the technologies and services enabled on the Site, certain disclosures of personal information for advertising, analytics, cross-context behavioral advertising, or similar purposes may be considered a “sale,” “sharing,” or use of personal information for “targeted advertising” under applicable U.S. state privacy laws, even when no money is exchanged.

Where applicable law provides you with the right to opt out of these activities, you may exercise that right through any privacy controls made available on the Site or by contacting us at info@mndsetd.com.

Your Privacy Choices & Global Privacy Control

Depending on where you reside and the privacy laws that apply, you may have the right to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising.

Where available, you may exercise applicable opt-out rights through the privacy controls provided on the Site, including any “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” control made available to you.

If you visit the Site using a browser or device that sends a recognized Global Privacy Control (GPC) opt-out preference signal, Mndsetd LLC will process that signal as an applicable request to opt out of the sale or sharing of personal information or targeted advertising for that browser or device where required by applicable law.

California Privacy Rights

If you are a California resident and applicable California privacy law provides you with specific consumer privacy rights in connection with our business, you may have the right to submit certain requests regarding your personal information.

Depending on the applicable law and circumstances, these rights may include:

• Right to Know: Request information about the categories or specific pieces of personal information collected about you and certain information about how that information is used or disclosed.
• Right to Delete: Request deletion of certain personal information, subject to applicable legal exceptions.
• Right to Correct: Request correction of inaccurate personal information maintained about you.
• Right to Opt Out: Where applicable, request to opt out of the sale or sharing of personal information or targeted advertising as defined under applicable law.
• Right to Limit: Where applicable, request limitations on certain uses or disclosures of sensitive personal information.
• Right to Non-Discrimination: Exercise applicable privacy rights without unlawful discriminatory treatment.

To submit an applicable privacy request, please contact us at info@mndsetd.com or use any privacy request controls made available on the Site.

We may need to verify information associated with your request before completing it, as permitted or required by applicable law. Certain requests may also be subject to exceptions or limitations provided by law.

Other Privacy Rights

Depending on where you reside and the privacy laws that apply to your personal information, you may have additional rights relating to access, correction, deletion, restriction, objection, portability, opt-out rights, or other processing activities.

If you believe an applicable privacy law provides you with additional rights, you may contact us at info@mndsetd.com. We will review and respond to valid requests as required by applicable law.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide products and services, maintain appropriate business and transaction records, comply with applicable legal, tax, accounting, and regulatory requirements, resolve disputes, prevent fraud, and enforce applicable agreements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal or operational requirements.

When personal information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Payment transactions are handled through applicable third-party payment providers using their own secure payment-processing systems. Mndsetd LLC does not store full credit card numbers on its website.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, services, technologies, legal requirements, or other business practices. The current version of this Privacy Policy will be made available on this page.

Contact Information

If you have questions about this Privacy Policy, our privacy practices, or would like to submit an applicable privacy request, please contact us:

Company: Mndsetd LLC
Federal EIN: 42-1803710
Address: 2100 E Grand Ave, Ste 400, El Segundo, CA 90245
Phone: +1 (424) 424-1898
Email: info@mndsetd.com
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM PST